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I have come to a frightening conclusion, that I am the decisive element. It is my personal approach to life that creates the climate. It is my daily mood that makes the weather. I possess tremendous power to make life miserable or joyous. I can be a tool of torture or an instrument of inspiration, I can humiliate or humor, hurt or heal. In all situations, it is my response that decides whether a crisis is escalated or de escalated, and a person is humanized or dehumanized. If we treat people as they ought to be, we help them become what they are capable of becoming.
Goethe
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